Associate, Accounts Receivable

Job Title:

Associate, Accounts Receivable

Job Description

This role supports billing and invoicing operations through effective project management and cross-functional coordination. The position will work closely with Account Management, Workforce Management, Delivery and Operations, and other internal stakeholders to support the end-end Invoicing process including Client Portal tracking and management to ensure timely invoicing and collections and business as usual improvements.

Key Responsibilities:

• Support and/or lead project management activities related to billing, invoicing, collections and operational transitions
• Coordinate with Account Management, Delivery and Operations, Workforce Management (WFM), and other internal teams to ensure Invoicing deliverables are met
• Track Invoicing timelines, dependencies, risks, and action items escalate issues proactively
• Support invoicing, billing, and AR processes during transition and steady-state phases
• Prepare Invoicing & Collection updates, reporting, and stakeholder communications
• Ensure compliance with internal controls, processes, and documentation standards
• Identify opportunities for process improvement and operational efficiency

Candidate's profile:

• Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent internal experience)
• 2-3 years of experience in Invoicing, Billing, Accounts Receivable, and Collections
• Capable to supports projects with defined scope and guidance
• Able to manage assigned tasks or workstreams and tracks progress against timelines
• Should be able to escalates risks and issues appropriately
• Able to balance operational and project-based responsibilities
• Workforce Management (WFM) background preferred, including exposure to capacity planning, reporting, scheduling, operational analytics
• Strong internal stakeholder management and collaboration skills
• Strong analytical skills with high attention to detail
• Excellent written and verbal communication skills
• Ability to work independently in a work-from-home environment
• Willingness to travel to Manila as required.
• Amenable to mid-shift schedule (1:00 PM - 11:00 PM), willing to render overtime

Location:

PHL NCR QC Work-at-Home

Language Requirements:

Time Type:

Full time

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