We're looking for an Assistant Manager, Compliance Controls Governance to join our Integrated Compliance Services team at MBPS. In this role, you will play a key role in supporting the development, standardization, and maintenance of the organization's control documentation. This role supervises a small team who works closely with process owners, compliance teams, and internal audit to ensure that control references and procedures are clearly defined, consistently formulated, accurate, complete, audit-ready and aligned with regulatory expectations.
Position Responsibilities:
- Coordinate task assignments and proactively monitor progress to address delays and ensure timely delivery of documentation requirements.
- Provide hands-on coaching and guidance to team members, helping resolve challenges and elevate the quality of outputs.
- Support the drafting and enhancement of control references and procedures by identifying gaps and ensuring process descriptions are clear, complete, and aligned with operational realities.
- Apply and reinforce the use of standardized templates, formats, and terminology to promote consistency and reduce rework.
- Contribute to quality assurance efforts by identifying documentation issues and recommending corrective actions to improve clarity and accuracy.
- Assist in implementing and maintaining documentation best practices, addressing inefficiencies and promoting continuous improvement.
- Collaborate with process owners and compliance partners to gather, validate, and refine information, resolving discrepancies and ensuring completeness.
- Review and verify the accuracy of control procedure ownership, flagging outdated or missing assignments for resolution.
- Facilitate interviews and working sessions to uncover process details and ensure documentation reflects actual practices.
- Support audit and regulatory reviews by preparing and organizing relevant documentation and providing insights to clarify control design and execution.
- Identify and propose enhancements to documentation tools, templates, and workflows to improve efficiency and usability.
- Participate in initiatives aimed at strengthening audit readiness and streamlining documentation processes.
- Promote a culture of accuracy, compliance, and accountability by modeling best practices and encouraging proactive problem-solving.
- Contribute to the integration of documentation efforts with broader compliance and risk management initiatives.
- Translate stakeholder discussions into clear, actionable documentation, leveraging analytical skills and attention to detail.
- Build collaborative relationships across teams to resolve documentation challenges and support process improvements.
- Perform other related tasks that contribute to team objectives and operational excellence.
Required Qualifications:
- With at least 3-5 years of experience in compliance, risk management, or audit within financial services
- With at least 2+ years in a leadership role
- Proven strong understanding of control environments, regulatory frameworks and documentation standards
- Intermediate Microsoft office skills
- Excellent communication, stakeholder engagement, and analytical skills.
- Bachelor's degree, preferably related to Banking, Finance, Insurance, Accounting or related course
Preferred Qualifications:
- Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Anti-Money Laundering Specialist (CAMS) designation is a plus.
- Excellent organizational skills
- Excellent written and verbal communication skills in negotiating, influencing, and relationship building skills.
- Ability to solve problems and excellent execution of the action plans
- Strong ethical compass and discipline
- Ability to work independently and collaboratively with all levels of management in the organization.
- Ability to facilitate decision making across groups in the company.
- Ability to set priorities, managing overlapping timelines and competing demands
- Comprehensive knowledge of the financial services industry and regulatory environment with an advanced understanding of the Company's business
- Ability to represent business internally within the company and externally outside of the company (e.g. regulators, industry peers)
When you join our team:
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
