Job Description
Meeting the clients facilities needs
At JLL, we put client satisfaction at the front and centre of everything we do. In this role, you'll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements.
Making everyone safe and risk-free
Do you value workplace cleanliness, safety and quality If so, you'll be a perfect fit for the job. In this role, you will ensure everyone's health and safety by directing, monitoring and improving the delivery of the Hard and Soft Services into the workplace. You will be daily hands-on with a great eye-for-detail. Your communication skills, both written and verbal will be succinct and clear, accurate and timely. You will be responsible for the overall site walk-through, quality audits and resulting benchmarking of standards. Additional responsibilities will include Physical Inventories, Site Based Meetings, Performance Reviews and the coordination of SME support activities.
At the same time, this role puts you on the first line of defense against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You'll also be expected to follow escalation and incident reporting procedures and comply with the firm's guidelines and strategies.
Sound like you To apply, you need to be a:
Passion for service
Do you have a prior work or internship experience in Facilities/Property Management, Project and Vendor management or other related fields Are you knowledgeable in the local health and safety protocols and how they are enacted within our workplace environment Are you flexible, proactive and organized If yes; you are what we're looking for!
Team player
JLL's unmatched excellence is only made possible by team work—a core value we want you to possess. As the Facility Manager, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviours, is also under your mandate.
Client focused enthusiast
It is important that you can easily interact with the general client staff and vendors to deliver excellent services. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even when times get rough occasionally.
Role Competencies:
Competency 1: Eye For Detail in all aspects of the facility
Competency 2: People Leader and Services Manager
Competency 3: Innovative and optimistic
Competency 4: Report Consolidation and Presentation
