Application Engineer - Workday Compensation and Benefits

Qualifications:

Knowledgeable in any of the following technologies:

o Workday related areas such as advanced custom reports, EIB (Enterprise Interface Builder), Core Connectors, PICOF/PECI, Workday Studio, Workday Web Services

o ServiceNow related areas such as ServiceNow HR Service Delivery Suite (case and knowledge management), ServiceNow system administration, ServiceNow portal configuration (portal, widgets, and content automation), integrations (REST and SOAP services)

Skilled in Workday related to one or more of the following: Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integration, Security and Data Conversion Skilled in scripting to automate workflow, and in low code development platforms

Skilled on Compensation and Benefits Workday or one or more of the following Workday Modules: Payroll, Talent Management, Absence Management, Time and Attendance Tracking, Integration, Security and Data Conversion

Working knowledge of software engineering principles

Strong communication (written/verbal) and facilitation skills with solid ability to convey business and technical information to a diverse audience

Strong analytical and problem-solving skills with ability to engage difficulties with persistence

Self-directed, flexible, working with minimal supervision, takes initiative, displays a high degree of ownership

Ability to effectively deal with change and consistently maintain composure and logical thinking while under pressure

Organized and skilled at planning. Ability to work from a high-level to a low level of detail and handle multiple assignments with varying priorities and deadlines

Experience/knowledge in Agile SAFe, Kanban and Scrum methodologies

Knowledge and hand-on experience in two or more of the following is a plus: C#, C++, Angular, Node.js, SQL, Ansible, R, Java, Python, Azure, Web services (WCF and/or RESTful services), Web technologies (HTML, CSS, JavaScript, and AJAX), Oracle / SQL Server among others

Responsibilities:

Provides subject matter expertise on Compensation and Benefits for Workday or one or more of the following Workday Modules: Payroll, Integration, Security and Data Conversion

Supports the software development lifecycle for software solutions

Deploys, configures, and supports business applications

Configures, customizes, and integrates vendor-sourced enterprise software with other internal systems like SAP

Updates existing code to debug or incorporate minor enhancements

Develops deep domain knowledge by understanding business processes

Elicits business requirements and translates business needs into fit-for-purpose actionable plans

Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus

Provides daily operational support for several applications by troubleshooting incidents to identify root causes and solutions, identifying, and resolving problems, designing and implementing configuration changes and monitoring performance

Proactive communication and quick response to production issues and project work.

Strong customer focus

Monitors interfaces/data loads, administer security, and provide feedback/solutions on application performance

Identifies areas for improvement and partners with Software Engineers/team members to address tactical and strategic issues.

Develops and maintains support documentation

Maintains IP Compliance on systems and software as appropriate