Firm Summary
White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.
It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work.
Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages.
Our Global Operations Center, Manila
Manila is the third largest office in the White & Case landscape. We house the Global Operations Center which is made up of over 500 team members who provide integral support to our lawyers and legal support teams around the world. We handle a substantial range of services in business development and marketing, compliance and new business, finance, technology, human resources, and office administration. We are also the pioneers and frontlines of operational excellence.
Since the inception of the White & Case Manila Global Operations Center over a decade ago, we've been consistently recognized as one of the top employers in Asia. We have won multiple notable award such HR Asia Awards, International ICT Awards, Asia CEO Awards, and is recognized as a top workplace by Great Place to Work Philippines. Working flexibly and across every time zone to support our lawyers and colleagues around the world, we have built strong relationships across our different teams, cultures, and offices.
True to our Employee Value Proposition of providing team members with a dynamic, diverse, and rewarding work environment, we enable excellent candidates to apply for secondments or training opportunities located in other White & Case offices. Our goal is to provide a learning and development path that is best suited for each role while leveraging each team member's strengths.
Position Summary
The HRIS Time Management Analyst will work as part of the Global HRIS team, reporting to the Manager, HRIS Data Management. They will support on our Time and Absence Management Systems and collaborate with their HR Operations colleagues within the HR Operations Delivery and HR Aligned on new projects and processes to deliver continuous improvement in client experience for partners, employees and the business. They will collaborate with our external and internal Technology providers to develop, implement and maintain innovative solutions to support and drive a high performance culture.
This role combines vendor management skills, process excellence, and system development knowledge to ensure delivery of an exceptional end user experience in support of our business objectives.
Our Team
The HRIS & Portfolio teams are responsible for all design & operational activities helping our HR systems running smoothly. From green-field project analysis to critical live system support, new system users training to access management, HR process & data quality audits to system interfaces, break fixes to new features development, our teams are collaborating with the entire People Function.
Duties and Accountabilities1
Act as subject matter expert for system and interfaces development, configuration, and maintenance
Support Absence and Time management processes in all appropriate locations, including:
- Process map documentation,
- Workflow role & responsibility definition,
- Super-user training,
- Escalation point for issues, break-fixes, and enhancements
- Recurrent Data quality, Interface processing and time processing at Payroll period-end
- Recommendations for process standards and improvements
- Support the enhancement of processes and client experience
- In partnership with our external Vendors, maintain and communicate the improvement roadmap In partnership with our external Vendors, maintain and communicate the improvement roadmap
- Provide project support on new system enhancements, exploring and testing new functionality
- Manage and facilitate the testing, training, planning, and analysis of our system upgrades and enhancements
- Lead the discovery phases of new projects
- Document new business, system requirements, as is process map, and to be state
- Work collaboratively with the wider HR Operations teams to drive resolution of critical systems issues, escalating to IT or External providers for expedited resolution as required
Qualifications
Expert-level knowledge and experience with absence and time management systems either standalone (Kronos/UKG, Workforce, Infor) or as part of a suite (Workday, Oracle, SuccessFactors)
Strong Knowledge And Understanding Of The Following
- Process improvement, Performance analysis, Standards definition & governance, Requirements gathering, System testing, Documentation management
- Client service focus
- Experience in working internationally and cross culturally
- Credible professional presence and driven by professional growth
- Intellectual curiosity & creative thinking
- Fluency in English
Essential Job Requirements
- Excellent in priority management and able to handle multiple priorities under tight schedule
- Can quickly identify the key problems in complex situation, and propose feasible solutions
- Demonstrate key capabilities in project planning and management and deliver results
- Independent, resourceful, well-organized, self-motivated and adaptable
- Good work ethics, and high level of professional commitment
- High level of Integrity and trustworthiness
- Exhibit good communication and teamwork
- Attention to detail.
Other
- This is an Exempt role based in Manila
- This role reports to Manager, HRIS Data Management
1The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
