Provide support in general administrative tasks such as but not limited to filing, encoding, maintaining, and sorting files and documents.
Managing of shared mailbox such as but not limited to email correspondence and basic scheduling.
Prepares, generate, and maintain reports, spreadsheets, presentations, and other necessary documents as required, in response to and in anticipation of department's needs.
Prepare, review, submit and track expense reports for reimbursements.
Enter, track, coordinate and process departmental invoices for payment.
Updates and secures Salesforce data to ensure accuracy, completeness, and usability for business operations.
Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
Reroute documents to other approvers when necessary.
Conduct online research or other types of research for onshore partners..
Answering customer inquiries, maintaining client records, performing research on financial products such as stock investment, and providing administrative support to the stakeholders as needed.
Processing Certificate of Insurance and ensuring correctness of data. (COI)
Process travel bookings such as air, land, hotel, and other necessary bookings suitable to stakeholders needs.
Virtual coordination with suppliers and vendors.
Maintain the SOP/DTP of current processes and assist with documentation updates as required.
Maintain confidentiality and a high level of professionalism in all interactions and when handling sensitive information.
Relies on experience and judgment to plan and accomplish more complicated goals. Completes tasks independently and receives guidance on new assignments or atypical matters.
Perform and accomplish the responsibilities listed above with moderate guidance of Team Lead.
Qualifications
Minimum Requirements:
3+ years of relevant experience in a fast-paced complex environment
Proven work experience as an Administration Assistant
Strong experience working in Microsoft Word, Excel, Outlook, and PowerPoint required.
Highly motivated with ability to function well in a fast-paced environment.
Excellent interpersonal, organizational and communication skills
Strong attention to detail with an ability to deliver accurate documentation and task completion.
Excellent time management skills and ability to multi-task and prioritize work.
Experience managing multiple and changing demands, details, and deadlines.
Prior experience in leading people is a plus.
Attributes:
Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)
Ability to be thorough and meticulous in completing multiple assigned tasks within deadline and in identifying errors, duplicates, and discrepancies through defined methods. (Attention to Detail)
Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)
