Role Objective:
We are seeking an experienced and highly organized administrative assistant to join our team. As the first point of contact for clients and visitors, you will be responsible for providing exceptional customer service, managing the reception area, and performing a range of administrative tasks to support our lawyers and staff.
Job Responsibilities:
- Provide exceptional customer service, responding to client inquiries, and resolving issues in a timely and professional manner.
- Manage the reception area, including answering phone calls, greeting clients, and managing the firm's diary and appointments.
- Perform administrative tasks, such as preparing and editing documents, filing, and data entry.
- Provide administrative support to lawyers and staff, including preparing court documents, arranging meetings, and coordinating travel arrangements.
- Maintain accurate and up-to-date records, including client files, billing, and trust account
- Assist with the preparation and distribution of marketing materials, including newsletters, brochures, and website updates.
- Develop and implement effective administrative processes and procedures to ensure the smooth operation of the firm.
- Maintain confidentiality and handle sensitive information with discretion.
- Job Qualifications2+ years of experience in an administrative role, preferably in a law firm or professional services environment.
- High school diploma or equivalent required; post-secondary education in business administration, law, or a related field is desirable.
- Excellent communication, organizational, and time management skills.
- Proficient in Microsoft Office, including Word, Excel, and Outlook.
- Experience with law firm software, such as LEAP or Infotrack, is an advantage but not required
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- Strong attention to detail and ability to maintain accuracy and quality in work.
- Ability to maintain confidentiality and handle sensitive information with discretion.
