About the Role
We are the authorised agent for Saint-Gobain Glass across Australia and New Zealand, managing the supply of bulk glass shipments into both markets. With monthly volumes of 80–120 containers, primarily sourced from Chennai, India, we are seeking a highly organized Administrative Assistant to support day-to-day operations and customer coordination.
This role is ideal for someone detail-oriented, reliable, and comfortable working across international suppliers and local customers in Australia and New Zealand.
Key Responsibilities
- Manage receipt and processing of shipping documentation from overseas factories
- Accurately enter shipment and order data into Excel-based tracking systems
- Place customer orders via the Saint-Gobain Glass India online platform
- Review and verify order accuracy prior to confirmation
- Issue order confirmations to customers via email
- Distribute shipping documentation directly to customers in a timely manner
- Prepare and maintain weekly order tracking reports using Excel
- Liaise with customers and suppliers via email to ensure smooth order flow
- Follow up with customers regarding payments as they fall due
Skills & Experience
- Previous experience in an administrative, logistics, or customer service role
- High competence in Microsoft Excel (data tracking, accuracy, reporting)
- Proficiency in PowerPoint and/or Canva for preparing clear, professional reports and communications
- Excellent written and verbal communication skills, with strong email etiquette
- Strong attention to detail and high level of accuracy
- Ability to manage multiple tasks and meet deadlines
- Comfortable working with international suppliers and time zone differences
- Experience with shipping, freight, or import/export processes (preferred but not essential)
