Admin and Billing Assistant

JOB SUMMARY

To bill accurately and collect from unit owners/tenants their respective monthly condo dues, usage of amenities, water consumption and other assessments in a timely manner. Maintain unit owner's files and create file for new owner/vendor. Entertain client concerns and inquiries.

JOB DESCRIPTION

DUTIES AND RESPONSIBILITIES

1. Computation of condo dues and other assessments
2. Timely and accurate release of monthly Statement of Accounts (SOA)
3. Receipting of collections and posting to accounting system
4. Ensure collections are deposited intact within set cut-off
5. Implementation of collection policy
6. Follow up payment of delinquent unit owners/tenants and/or inform on any declined credit card/check payment, if applicable.
7. Closely monitor Accounts Receivable and exert collection efforts in accordance to collection policy
8. Preparation of Accounts Receivable Aging Report
9. Ensure accuracy of Unit/Parking Acceptance Monitoring Report by performing monthly Reconciliation with SMDC-BTG (Buyer's Turnover Group)
10. Input applicable data into the company system and/or update manual monitoring
11. Provide timely feedback to customers in relation to their billing and payment concerns
12. Reconciliation of billed assessments and payments received vs. individual customer ledger
13. Maintain updated filing of Billing and Collection related records
14. Preparation of check voucher for payment to suppliers/services providers.
15. Maintains all files on unit owners, work orders, proposals, and department files. Creates files for new owner/vendor and checks accuracy on all completed paperwork submitted by new owner/tenants/vendors.
16. Entertain client concern and inquiries. Communicate unit concerns and inquiries to the appropriate staff / department
17. Special projects/tasks related to your position.
18. All other related duties that may be assigned from time to time

JOB QUALIFICATIONS AND SKILLS REQUIRED

1. Graduate of any related Business course
2. With at least Two years of relevant work-related experience
3. Experience in Customer Service related field is an advantage
4. Keen on details
5. MS Office Proficient (MS Excel, PowerPoint, Word)
6. Good Interpersonal Skills