Account Specialist

Company Description Advance Food Concepts Mfg. Inc. is a manufacturing company in the food industry, focused on delivering quality products and reliable service to its clients. The organization emphasizes operational efficiency, consistent product standards, and strong relationships with its business partners. Team members work in a collaborative environment that values integrity, accountability, and continuous improvement. The company offers opportunities for professional growth and development, particularly for individuals interested in operations, account management, and customer-facing roles.

Role Description The Account Specialist is a full-time, on-site role based in Marikina, responsible for managing and maintaining client accounts in foodservice industry. Day-to-day tasks include monitoring orders, coordinating with production and logistics teams, and ensuring accurate and timely deliveries for assigned accounts. The role involves preparing account-related documentation, tracking invoices and payments, and assisting with basic financial reconciliations. The Account Specialist will handle customer inquiries, resolve account-related issues, and support relationship-building efforts with clients. The role also includes preparing regular reports on account status, identifying process improvements, and collaborating with internal departments to maintain high customer satisfaction.

• Candidates should possess strong Analytical Skills to review account data, monitor order trends, and support basic financial tracking.
• Candidates should possess excellent Communication and Customer Service skills to manage client inquiries, resolve concerns, and coordinate with internal teams.
• Candidates should possess organizational and time management skills to handle multiple accounts, prioritize tasks, and meet deadlines.
• Relevant experience in account management, customer service, or a similar role in manufacturing, distribution, or FMCG is beneficial.
• Proficiency in office productivity tools (e.g., excel, word processing, email) and basic reporting is preferred.
• A college degree in Business, Finance, Accounting, or a related field is advantageous, but equivalent experience may also be considered.
• Ability to work on-site in Marikina, collaborate with cross-functional teams, and maintain a high level of professionalism and attention to detail.

Must know how to drive and possess a valid driver's license.