Customer Service Representative – Telecommunications Account
Company: Teleperformance
Account: Telecommunications / Telco
Work Setup: Onsite
Salary Package: Up to
₱21,000
Relocation: Relocation package available for qualified candidates from outside CDO
Qualifications
- High School or Senior High School graduate
- No experience required
- Customer Care Experience (CCE) is preferred
- Minimum B2 English proficiency
- Good communication and customer service skills
- Willing to work onsite
- Willing to work on a shifting schedule
Job Description
As a
Customer Service Representative for a Telecommunications Account, you will assist customers with their inquiries, service requests, and account concerns. You will provide accurate information, resolve issues efficiently, and deliver a positive customer experience.
Key Responsibilities
- Handle customer inquiries and concerns professionally
- Assist with account, billing, and telecommunications service concerns
- Provide accurate information and appropriate solutions
- Troubleshoot basic service-related issues
- Document customer interactions and concerns
- Escalate complex issues to the appropriate department
- Maintain excellent customer satisfaction
- Follow company policies, procedures, and quality standards
Relocation Package
Applicants who are
currently residing outside CDO may be eligible for a
relocation package, subject to company qualifications and terms.
Valid IDs Required Upon Hiring
Applicants must present
at least one of the following valid IDs:
- Passport
- Postal ID
- Residence Permit
- Voter's ID
- National ID
- SSS ID
- Driver's License
- PRC ID
Important: PhilHealth ID is
not accepted as a valid ID for this requirement.
Why Apply
Up to
₱21,000 salary package
Open to
HS/SHS graduates
No Experience Required
CCE is an advantage
Telecommunications account
Onsite work setup
Relocation package available for qualified applicants from outside CDO
Start your BPO career with a leading telecommunications account. Apply now!
