Company
InnovationOne, Inc. is the digital arm of UNMG. A creative and data-driven digital marketing company, Innovation One aligns brands to consumers through website design and development, social media marketing, mobile app development, e-commerce, social walls, interactables and so much more.
Duties And Responsibilities
- Account Growth and Retention
- Develop and implement upselling strategies to grow accounts. Secure contract renewals and negotiate terms with clients.
- Manage ad placements and budgets to ensure optimal ROI.
- Client Relationship Management
- Conduct client onboarding and briefing meetings.
- Act as the primary liaison between clients and internal teams to capture and address client feedback effectively.
- Maintain and nurture long-term client relationships to foster trust and satisfaction.
- Schedule meetings and coordinate client communications.
- Project and Task Management
- Oversee end-to-end project management, ensuring timely and quality delivery.
- Monitor brand compliance in all deliverables.
- Manage social media accounts, including content strategy and engagement metrics.
- Prepare output and performance reports for internal and client review.
- Gather client assets and brand resources needed for project execution.
- Creative Development Support
- Develop creative briefs for multimedia teams, ensuring alignment with client goals.
- Process Improvement and Knowledge Sharing
- Collaborate with team members to improve workflow processes.
- Provide guidance and training to junior team members in account and project management.
- Stay updated on industry trends and best practices to enhance team effectiveness.
Educational Background And Work Experience
- Graduate of Bachelors degree in Marketing, Advertising, Business Administration, Communication or Commerce
- At least 2-3 years work experience project management and accounts management
Competency Requirements
- Client Relationship Management
- Ability to build and sustain strong client relationships to drive satisfaction and retention.
- Project Leadership
- Proven capability in managing projects, ensuring deadlines and budgets are met efficiently.
- Strategic Problem Solving
- Ability to assess challenges and implement effective solutions quickly.
- Digital Marketing Expertise
- Understanding of digital marketing strategies and platforms to optimize account performance
- Data Analysis and Reporting
- Ability to track performance metrics and provide actionable insights to clients.
