The Account Manager is responsible for developing new business by analyzing account potential; selling company products and closing sales, and recommending new applications and sales strategies. He/she initiates the sales process by building relationships; qualifying potential; and scheduling appointments.
- Generate sales among client accounts, including upsetting and cross-selling
- Operates as the point of contact for assigned clients (B2B or B2C)
- Develops and maintains long-term relationships with accounts such as
- Makes sure clients receive requested products and services in a timely fashion
- Communicates client needs and demands to employer company
- Forecasts and tracks client account metrics
- Proper forecasting of sales order to avoid non-moving items
- Handles projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Collaborates with sales team to reach prospective clients
- Follow up clients payments
- Service multiple clients concurrently, often meeting deadlines
- Keep records of client transactions
