Account Manager
Account Manager
maxicare healthcare corporation- Posted 2 months ago
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Job Description
Job Responsibilities
- Monitors and ensures achievement of sales targets through the acquisition of new accounts and retention of existing portfolios.
- Analyzes and endorses proposals to Immediate Superior based on approved rates and pricing parameters from Actuarial.
- Analyzes and recommends pricing, benefit packages, and account strategies to Immediate Superior to support account closure and renewal.
- Analyzes, discusses, and negotiates with clients for the closing and/or renewal of accounts.
- Reviews and escalates pricing, benefit, and other account-related concerns to Immediate Superior for appropriate disposition.
- Collates and analyzes client data and prepares proposals based on pricing from Actuarial and Sales; updates presentation materials, proposals, and client correspondences.
- Coordinates and schedules meetings, presentations, and negotiations with clients, considering the size, complexity, and sensitivity of the account.
- Collates, reviews, and ensures completeness of supporting documents for closed or renewed accounts prior to endorsement to Actuarial, QRFT, Underwriting, and Account Management Support Team.
- Collaborates with internal departments to ensure proper implementation and adherence to contract stipulations and agreed account requirements.
- Reviews and ensures compliance with Know-Your-Client (KYC) policies, good governance standards, and other applicable account management policies and procedures.
- Prepares and submits timely weekly reports to Immediate Superior covering client information and updates, customer feedback, sales performance, calendar of activities, DNR, P&L reports, and other required account management reports.
- Collates, analyzes, prepares, and submits periodic utilization reports to clients and/or brokers.
- Maintains strong relationships with clients and brokers and proactively identifies opportunities for account growth, cross-selling, and retention.
- Monitors account performance, identifies potential risks or issues, and coordinates with concerned departments for timely resolution.
- Performs other related duties and responsibilities as may be assigned.
- Bachelor's degree in Business Administration, Marketing, Management, Finance, or a related field.
- At least 2 years of relevant experience in corporate sales, account management, business development, client servicing, or related functions, preferably in the HMO, healthcare, insurance, or financial services industry.
- Experience in handling corporate accounts, renewals, negotiations, pricing, and client proposals is preferred.
- Strong understanding of sales processes, account management, pricing, and contract management.
- Strong analytical and problem-solving skills, with the ability to interpret client data, utilization reports, and financial information.
- Excellent negotiation, presentation, communication, and interpersonal skills.
- Ability to build and maintain strong relationships with clients, brokers, and internal stakeholders.
- Strong business acumen and customer-oriented mindset.
- Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
- Highly organized, detail-oriented, and able to manage multiple accounts and deadlines simultaneously.
- Able to work independently and collaboratively with cross-functional teams.
- Willing to conduct client meetings and presentations and travel as required.
More Info
Key Skills
sales processes
problem-solving skills
About Company
Skills:
google sheets , Power Query, Sql, Excel, SEO, Amazon Seller Central, Helium 10, ASIN-level profitability modeling, Vendor Central, Target Plus, ChannelAdvisor, Feedonomics, Brand Analytics, Sps, Looker Studio, A+ Content, Walmart Seller Center
Skills:
Client Servicing, AI Tools, Account Management
Skills:
Outlook, AP, AR, Excel, accruals, Word, financial transactions analysis, Forecasting, General Accounting, budgeting, Account Reconciliation, Check Processing
Skills:
Odoo, Product Demonstration, Sales, Account Management
Skills:
e-commerce account management, Negotiation, short-form content campaigns, commercial acumen, Category Management, relationship-building, LIVE streaming, business development, Analytical Skills, Sales