Account Executive

Role Description The Account Executive is a full-time, hybrid role based in the National Capital Region, Philippines, with a mix of on-site client engagement and some work-from-home flexibility. In this position, the Account Executive manages client accounts, builds long-term relationships, and serves as the main contact for day-to-day communication regarding shipments, schedules, and service requirements. Responsibilities include identifying new business opportunities, preparing proposals and quotations, coordinating with operations and customs teams to ensure on-time delivery, and resolving client issues promptly. The role also involves monitoring account performance, maintaining accurate documentation, and preparing regular reports and forecasts. The Account Executive collaborates closely with internal teams to ensure service quality, supports continuous improvement initiatives, and represents RRCLI's commitment to efficient, cost-effective, and reliable logistics solutions.

Qualifications

• Strong client relationship management, account management, and customer service skills, with the ability to communicate clearly and professionally.
• Sales and business development capabilities, including prospecting, negotiation, and the preparation of proposals and pricing quotations.
• Knowledge of logistics, freight forwarding, and cargo shipping processes; familiarity with import-export regulations and customs procedures is highly beneficial.
• Solid organizational, time management, and coordination skills, with attention to detail in documentation and reporting.
• Proficiency in common office and collaboration tools (e.g., email, spreadsheets, CRM or sales tracking systems) and comfort working in a hybrid environment.
• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field, or equivalent relevant experience.
• Previous experience in logistics, shipping, forwarding, or supply chain roles is an advantage, especially in the National Capital Region or surrounding areas.
• Ability to work both independently and as part of a cross-functional team, demonstrating adaptability, integrity, and a solutions-focused mindset.