About the Role:
As an Account Executive for Hunter Douglas at Focus Global, you will play a key role in bringing automated shading, and premium window styling to life. This position requires a dynamic and driven individual who can establish and nurture client relationships, generate new business opportunities, and provide exceptional end-to-end service—from technical product presentations to project execution. You will act as the face of the brand, collaborating with developers, architects, interior designers, and high-end residential clients to ensure our custom window treatment solutions meet their aesthetic and functional needs. Beyond sales, you will also be involved in market analysis, contract reviews, and strategic planning to drive business growth and maintain brand excellence.
Key Responsibilities:
- Company & Brand Face: Act on behalf of the company and the Hunter Douglas brand when dealing with clients; master the brand's unique technical specifications, product portfolios, and business directions.
- Stakeholder Updates: Give timely updates and pipeline feedback to Senior Management.
- Lead Generation & Saturation: Actively prospect and generate leads.
- Brand Experience: Schedule and lead customized product presentations, showroom tours, and private events showcasing Hunter Douglas motorized and manual window solutions.
- Proposal Management: Present tailored sales proposals and design specifications to prospective clients, and partner designers to win project bids.
- Contract Review: Thoroughly review contracts, terms, and conditions stipulated by clients to ensure all clauses align with company SOPs.
- End-to-End Execution & Service: Provide exceptional sales and after-sales service by preparing accurate product quotations, coordinating measurements, efficiently placing and monitoring custom orders, and collaborating with the technical and installation teams to resolve design or technical queries.
- On-Site Coordination: Attend site meetings to verify field conditions, coordinate wiring/pre-wiring requirements for motorized systems, and ensure seamless project integration.
- Delivery & Installation: Oversee and ensure the complete, successful delivery and installation of all window treatment systems.
- Relationship Management: Continuously develop client and designer relationships to maintain customer loyalty and secure repeat business.
- Professional Communication: Ensure company policies, lead times, and project updates are clearly, professionally, and pleasantly communicated to all partners.
- Documentation: Provide all necessary project documentation, technical submittals, and requirements in a complete and timely manner.
- Market Analysis: Predict potential sales and project pipelines by analyzing real estate, architectural, and business trends.
- Marketing Support: Actively participate in trade shows, design weeks, and marketing activities to support Hunter Douglas's brand growth.
Job Qualifications:
- Holds a Bachelor's Degree in any field (Degrees in Interior Design, Architecture, or related fields are a plus but not required).
- Possess strong skills in negotiation, luxury customer service, and technical/spatial comprehension, as well as excellent written and oral communication.
- Strong time-management skills are essential for handling multiple active project sites and design consultations simultaneously.
You Are an Ideal Candidate if You Are:
- Entrepreneurial: We are a team that is nimble and quick to adapt. There will be minimal to no hand-holding—this environment is perfect for someone who is independent, self-driven, and hungry for growth.
- An excellent communicator: We speak and act quickly. Say it. Mean it. Do it.
- Comfortable giving and receiving feedback: We believe in radical candor. Everyone is empowered to speak their mind and constantly share feedback.
- Love adopting new technology and software tools: We constantly look for new tools (such as digital visualization and specification software) to make our work more efficient and productive.
- Data-driven: We love numbers and data that will help us arrive at impactful decisions.
- Customer-centric: We do whatever it takes to satisfy our clients and partners.
