About The Job
The Payments Account Executive supports the company's growth on sourcing and onboarding additional partners in Bills Payments, ADA and Disbursement which will strategically help achieve the company's goals and objectives. Skilled at producing results in fast paced environments by adapting and implementing innovative strategies. He aggressively builds solid business partners based and drives revenue growth. He strongly maintains harmonious relationship with the business partners and identify gaps in performance and processes, then create a seamless solution to enhance and increase customer experience. Adept in negotiation skills, organizational skills and ability to multitask and function in a high paced environment.
What You'll Do
- Dealing with current external partners (Banks, Payment Channel, Disbursement and Insurance partner) – not limited to: Conducting annual, quarterly and monthly Business Review; Partner's performance evaluation (efficiency and effectiveness) of the end-to-end repayment channel and disbursement process, individual repayment channel and disbursement partners. Maintaining good business relationship. Attending and addressing partner concerns from all channels.
- Ensures timely settlement with third parties
- Sourcing new external partner candidate (banks, payment channel, online payment gateway, disbursement channel)
- Create business requirements for every new Payments projects - ensuring all needed business requirements are present when deploying new projects/partners
- Launch improvements/projects with Business Partners which will be beneficial in the company
- Assigned as Process Specialist for payments – who can create processes and projects for improvements with ADA, Bills Payments, Disbursement and Insurance
- Establishing an end-to-end comprehensive process of repayment and disbursement channels (Payments manuals)
- ADA Admin Processing: Auto Debit Arrangement Enrolment, Transactions, Debiting; if encountered issues, escalating to appropriate department
- Payment Channel's collections (Uploading/importing, cross checking, posting of payments, etc.)
- Disbursement Procedures (Generation, Importing etc.)
- Address concerns/escalation from external partners in any form
- Manages the performance of subordinates
What You Need To Have
- Preferably with Collections / Payments / Financial/Bank background
- Strong/solid Reconciliation Background
- Must be able to deliver to stringent timelines confidently and can work in minimal supervision
- Demonstrates strong interpersonal and communication skills and to work with high degree of quality
- Demonstrates strong problem solving/issue resolution skills
- Must have the ability to escalate concerns immediately to the immediate superior, appropriate departments & business partners(ADA, Payment Channel, Disbursement & Insurance) if there are issues encountered during the process in any of these products mentioned
- Must have presentation skills
- Good communication skill (Both verbal and written)
Job Perks You'll Enjoy
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 and HMO dependents coverage including same-sex partners
- Access to mental health and wellness partners
- Wellness Leaves and Birthday Leave
- Internal career mobility options
- Local and international learning opportunities
Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto No Small Roles, Everyone is Important is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
