Github, Salesforce Configuration, JIRA, System Troubleshooting, Salesforce Administrator, Bitbucket, Gitlab, Mulesoft, user requests, issue resolution, release management processes, Salesforce access management, OwnBackup, CI CD concepts

Salesforce Administration, Dashboards, Data Management, Flows, Automation, Validation Rules, Integrations, Custom Objects, Reports, Service Cloud, Sales Cloud, AppExchange Solutions, Security Governance, Salesforce Lightning Experience

Solid understanding of the Lead to Cash Sales process, Basic understanding of Salesforce Service functionality, Basic understanding of CRM concepts and SaaS business models, Familiarity with Jira, Familiarity with Lightning App Builder, Familiarity with CPQ configuration

Salesforce Configuration, Process Automation, Salesforce Lightning Flow Builder

Sales Cloud, Service Cloud, Salesforce Configuration, Salesforce Administration, Salesforce support, Salesforce Maintenance

Uat, Jira, Validation Rules, Sandboxes, Salesforce Management, Record types and page layouts, Fields and relationship, Basic flows, Release management concepts, Production, Standard vs custom objects

Custom Objects, Email Templates, Salesforce.com, Dashboards, Salesforce Crm, Reporting, Formulas, user security profile and role management, workflow and validation rules

Automation Tools, Salesforce, AI tools, Flow Builder, Salesforce Flows, RingCentral, Process Optimization, Jitterbit