coding languages , Data Analysis

Microsoft Office 365, Excel, RFP Risk Fraud and Payment Compliance Auditing, Anti-Money Laundering procedures, Marketing

Microsoft Excel, MS Access

Compliance, Process Improvement, Best Practice Bank, Reporting, crm software, Quality Monitoring, customer advocacy, Excel Sheets, Zendesk QA, AI quality tools, E-commerce QA, Data Analysis, AI QA

Data Extraction, Power Bi, Excel, Sql, Data Analysis, data pipelines, Sharepoint

Database Management, Microsoft 365, Systems Analysis, Microsoft Sharepoint, Microsoft Excel, Data Analysis, Visualization, project management, Documentation, Design

Automation Tools, Data Analysis

causal inference , Tableau, Python, Sql, R, funnel analysis, switchback testing, Google BigQuery, Looker

SAP, Microsoft Excel

Internal policies SOPs and regulatory audit expectations, BSP regulations and circulars related to fraud and consumer protection, Basic understanding of metrics error rate accuracy, Familiarity with fraud controls threshold alerts and risk scoring, Ability to translate complex fraud findings into business-friendly language, Knowledge in Data Reporting Tools QA Dashboards and Scorecards, Ability to analyze trends in QA scores error types analyst performance, Knowledge of MS Office Reporting QA-specific tools systems and fraud tools and systems, Strong understanding of QA frameworks sampling scoring defect classification, Knowledge in fraud monitoring tools systems, Fraud Risk Domain Knowledge, Knowledge of root cause analysis RCA methodologies