customer service, product or service knowledge, computer experience

ticketing systems , FTP, Api, Application Support, Client Support, Prisma, SLA-driven support environments, spectra, Troubleshooting, Technical support

Ticketing Tool, Customer Support, Technical Support

Troubleshooting, Customer Service, Technical Support

Microsoft Sql, remote access tools, ticketing system, Microsoft Windows environments, troubleshooting software issues

sku management , Saas, Shopify, Amazon, Ecommerce, Gorgias

Incident tracking system, Customer Support, Problem-solving, Technical support