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Position Summary
As the Workforce Planning Manager, you are the architect of operational efficiency-ensuring the right people are in the right place at the right time, doing the right things. This role supports the Contact Centre's performance by optimizing workforce planning, scheduling, real-time management, and reporting, while fostering a high-performance culture and aligning with strategic business goals.
At Curran Daly + Associates, we strongly believe that specialization provides greater reliability and accuracy when recommending candidates, as well as enhancing the quality and speed of service provided to clients and job-seekers.
Job ID: 143693965
