Job Title: Workday Technology Analyst (Night Shift - Mostly Remote)
Work Schedule: Night Shift
Work Arrangement: BGC Taguig, Hybrid (Mostly Remote)
Contract: 4 months
Job Summary
We are looking for a Workday Technology Analyst with deep expertise in Integrations and HCM Modules. You will be responsible for the end-to-end lifecycle of system enhancements, from requirement gathering and configuration to testing and deployment. This role focuses on optimizing system functionality, maintaining global compliance through audits, and resolving complex technical issues.
KEY RESPONSIBILITIES
System Enhancements & Change Management
- Analyze and document Workday requests using the WD intake model.
- Lead requirements gathering and represent stakeholders in Workday Squad calls for approval.
- Partner with developers and users during the Build and Test phases; manage production deployment.
- Configure and improve Workday HCM, Recruit, Integrations, TR, and Security modules.
- Drive efficiency in the Change Request process to reduce lead times for fixes and updates.
Project Involvement
- Manage project scope, timelines, and downstream impact assessments.
- Coordinate with global services teams to meet key milestones.
- Build and execute test scenarios/scripts, including negative testing, to ensure system readiness.
- Provide Go-Live and Hypercare support, resolving defects and assisting with inquiries.
Audits & Data Integrity
- Conduct Workday audits based on global standards and compliance requirements.
- Perform regular data integrity checks.
- Ensure HR processes remain consistent and compliant globally within the system.
Investigation & Issue Resolution
- Perform root-cause analysis on system issues and provide functional workarounds.
- Leverage Workday Community and collaborate with IT for advanced research.
- Proactively identify emerging trends and recurring issues to inform operational decisions.
- Create and update knowledge articles in the team's resolution bank.
QUALIFICATIONS
- Workday Expertise: Minimum 2–4 years of experience with deep knowledge of Workday Integrations and HCM Modules.
- Technical Skills: Experience in Workday configuration, security, and the Change Request lifecycle.
- Testing: Proven ability to create and execute complex test scripts and scenarios.
- Education: University/Bachelor's Degree is required.
- Shift: Must be willing to work the Night Shift.
- Location:BGC, Taguig. Must be comfortable with a Hybrid (mostly remote) setup.
