Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of the Role
The Warehouse Supervisor is responsible for overseeing the day-to-day warehouse operations to ensure accurate receiving, storage, inventory management, picking, packing, and dispatch of products. The role ensures operational efficiency, compliance with quality and regulatory standards, inventory accuracy, and the achievement of service level commitments while maintaining a safe and productive working environment.
What You'll Do
- Supervise daily warehouse operations, including receiving, put-away, storage, picking, packing, and dispatch activities.
- Ensure inventory accuracy through regular cycle counts, stock reconciliation, and compliance with inventory control procedures.
- Monitor warehouse productivity and drive the achievement of operational KPIs, including order fulfillment, inventory accuracy, and service level targets.
- Implement and maintain warehouse processes that comply with Quality Management Systems, GSDP, GDPMDD, and other regulatory requirements.
- Lead, coach, and develop warehouse personnel to ensure high performance and adherence to company standards.
- Coordinate with cross-functional teams to ensure timely fulfillment and delivery of customer orders.
- Monitor warehouse space utilization and ensure proper storage and handling of products, including temperature-sensitive items.
- Investigate inventory variances, process deviations, and operational issues, and implement corrective actions.
- Ensure a safe, organized, and compliant warehouse environment through regular inspections and adherence to safety standards.
- Prepare and submit accurate operational reports and recommend continuous improvement initiatives to enhance warehouse efficiency.
What Will Make You Successful
Must-Have
- Bachelor's Degree in Industrial Engineering, Logistics, Supply Chain Management, Business Administration, or a related field.
- At least 2 years of supervisory experience in warehouse operations, inventory management, or distribution.
- Strong leadership and people management skills.
- Strong analytical, problem-solving, and organizational abilities.
Advantage to Have
- Experience in pharmaceutical, healthcare, FMCG, logistics, or distribution industries.
- Knowledge of warehouse management systems (WMS), SAP, or similar ERP platforms.
- Experience in cold chain storage and handling.
- Knowledge of inventory control, stock management, and warehouse best practices.
- Familiarity with GSDP, GDPMDD, ISO standards, and quality compliance requirements.
- Experience managing third-party service providers and warehouse contractors.
- Strong oral and written communication skills.
- Continuous improvement mindset with experience implementing operational efficiencies.
What Will Make You Stand Out
- Ethics and Integrity
- Client Service Orientation
- Results Orientation
- Strong Sense of Ownership and Accountability
- Reliability and Dependability
- Effective Leadership and Team Development
- Continuous Improvement Mindset
- Strong Sense of Urgency and Execution Excellence
What We Offer
- We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
- We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
- As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
- Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
- Our Total Rewards program is designed to support your overall well-being in every aspect.
