The RDU Supervisor oversees the daily operations of the receiving and dispatching units, ensuring efficient, accurate, and timely processing of incoming and outgoing shipments. The role includes managing a team of warehouse staff, coordinating with various departments, and maintaining inventory accuracy.
Key Responsibilities
The role is responsible for leading and supervising the receiving and dispatching teams, ensuring efficient operations, high performance, and staff development through training, coaching, and regular evaluations. It involves managing the unloading, inspection, and documentation of incoming goods, as well as coordinating accurate picking, packing, labeling, and dispatch of outgoing shipments to meet delivery schedules. The position ensures accurate inventory management through audits, cycle counts, and discrepancy resolution while upholding quality control standards for all goods handled. Strong collaboration with procurement, sales, customer service, suppliers, and logistics partners is essential to maintain smooth operations. The role also promotes compliance with company policies, industry regulations, and safety protocols, while driving process improvements, operational efficiency, and timely reporting to support informed business decisions.
Qualifications
- Education: College Graduate; a degree in logistics, supply chain management, or a related field is preferred.
- Experience: Minimum of 3-5 years of experience in warehouse operations, with at least 2 years in a supervisory role.
- Skills:
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Proficient in inventory management software and warehouse management systems (WMS).
- Strong communication and interpersonal skills.
- Ability to problem-solve and make decisions in a fast-paced environment.
- Knowledge of safety and compliance standards in warehousing.
Physical Requirements
- Ability to lift and move heavy items (up to 50 lbs) as needed.
- Prolonged periods of standing and walking.
- Ability to work in varying environmental conditions (e.g., temperature variations in a warehouse setting).
