Warehouse Operations Specialist

About

Kimtan Labs is a multi-brand beauty and personal care company operating across major ecommerce platforms in the Philippines. Our warehouse handles end-to-end fulfillment across B2C channels and a growing B2B retail network. We are looking for a Warehouse Operations Specialist to own the measurement, quality assurance, and reporting layer of warehouse operations.

About

Kimtan Labs is a multi-brand beauty and personal care company operating across major ecommerce platforms in the Philippines. Our warehouse handles end-to-end fulfillment across B2C channels and a growing B2B retail network. We are looking for a Warehouse Operations Specialist to own the measurement, quality assurance, and reporting layer of warehouse operations.

What You'll Do

Quality Assurance

• Double-check the work of floor staff across pick, pack, and dispatch: verify SKU accuracy, quantities, labeling, and packaging before release.
• Validate B2B order assembly against account-specific requirements before dispatch.
• Verify inbound receipts against POs: flag and document discrepancies before stock enters the system.
• Catch and correct errors at the source. When errors recur, identify the pattern and report it to the Warehouse Manager.

Floor Efficiency Measurement

• Track and measure floor productivity: pick rate, pack rate, units per hour, throughput by shift.
• Monitor courier cut-off compliance and dispatch pacing across pickup windows.
• Identify bottlenecks, idle time, and workflow breakdowns. Surface findings to the Warehouse Manager with data.
• Track SOP adherence across all floor staff: document non-compliance and flag repeat offenders.

Reporting & Organizational Visibility

• Generate daily and weekly warehouse performance reports: dispatch rate, delivery success rate, order accuracy, inventory variance, and fulfillment SLA compliance.
• Prepare inventory reconciliation reports: cycle count results, variance summaries, and root cause notes.
• Track and report B2B fulfillment SLA performance: on time, in full, complaints.
• Consolidate operational data into a format the Warehouse Manager and commercial team can act on. Reports should contain insights, not just numbers.

Inventory Administration

• Execute and validate inventory transactions in Unicommerce (Uniware): adjustments, transfers, and corrections with full documentation.
• Own cycle count scheduling and execution: count, investigate variances, and resolve or escalate.
• Maintain accurate stock records across all inbound, outbound, and internal movements.
• Enforce proper handling, storage, and labeling standards across all SKUs.

What We're Looking For

Required

• At least 2 years in warehouse operations, fulfillment, or inventory management.
• Strong data and reporting skills: comfortable building reports from operational data, not just filling in templates.
• Detail-oriented: catches what others miss.
• Independent worker: doesn't need to be told what to check or when to report.
• Comfortable with physical warehouse presence and floor-level observation.

Preferred

• Experience with Unicommerce (Uniware) or similar WMS platforms.
• Familiarity with Shopee, Lazada, or TikTok Shop fulfillment operations.
• Experience with B2B or modern trade fulfillment.
• Proficiency in Google Sheets or Excel for data analysis and reporting.