Warehouse Manager

About the Role

The Warehouse Manager is responsible for leading and overseeing all warehouse operations to ensure the efficient receipt, storage, inventory management, and distribution of products. This role ensures inventory accuracy, optimal warehouse utilization, operational efficiency, and compliance with company standards, while supporting the organization's overall business and customer service objectives.

The Warehouse Manager plays a critical role in maintaining seamless warehouse operations by managing inventory flow, supervising warehouse personnel, ensuring workplace safety, and implementing continuous improvements that enhance productivity, accuracy, and cost-effectiveness. This position works closely with Procurement, Supply Chain, Logistics, Sales, and Operations teams to ensure products are available and delivered efficiently to meet business and customer requirements.

Responsibilities

Warehouse Operations Management

• Oversee daily warehouse operations, including receiving, storage, picking, packing, loading, and dispatch activities.
• Ensure efficient utilization of warehouse space, equipment, and resources.
• Develop and implement warehouse operating procedures and best practices.
• Monitor warehouse productivity and operational performance.
• Ensure timely and accurate processing of inbound and outbound transactions.
• Coordinate warehouse activities to support customer service and business requirements.

Inventory Management & Control

• Ensure inventory accuracy through effective inventory control processes.
• Oversee cycle counts, stock audits, physical inventory counts, and reconciliations.
• Monitor inventory movement and investigate inventory variances.
• Ensure proper stock storage, handling, labeling, and traceability.
• Review aging, slow-moving, damaged, and obsolete inventories and recommend corrective actions.
• Implement measures to improve inventory accuracy and stock visibility.

Warehouse Team Leadership

• Lead, supervise, and develop warehouse supervisors, team leaders, and warehouse personnel.
• Manage workforce planning, scheduling, and manpower allocation to meet operational requirements.
• Conduct performance evaluations and provide coaching and development opportunities.
• Foster a culture of accountability, teamwork, discipline, and continuous improvement.
• Ensure compliance with company policies, procedures, and workplace standards.

Health, Safety & Compliance

• Ensure compliance with warehouse safety regulations, company policies, and operational procedures.
• Promote and maintain a safe working environment for all warehouse personnel.
• Monitor proper handling, storage, and movement of products and materials.
• Conduct regular warehouse inspections and implement corrective actions as needed.
• Ensure compliance with security controls and loss prevention measures.

Logistics & Distribution Coordination

• Coordinate with Logistics, Procurement, Sales, and Operations teams to ensure seamless inventory flow and product availability.
• Monitor shipment preparation and dispatch activities to support on-time deliveries.
• Resolve warehouse and distribution issues affecting customer service levels.
• Support transportation and delivery coordination when necessary.

Process Improvement & Performance Management

• Monitor warehouse KPIs including inventory accuracy, order fulfillment rates, productivity, turnaround times, and storage utilization.
• Identify operational inefficiencies and implement process improvements.
• Support warehouse automation, digitalization, and ERP utilization initiatives.
• Develop strategies to improve warehouse efficiency, accuracy, safety, and cost-effectiveness.
• Prepare warehouse performance reports and operational updates for management review.

Required Skills

• Supply Chain Management
• Purchasing & Procurement
• Inventory Planning & Control
• Warehouse Operations Management
• Logistics & Distribution
• Demand Forecasting
• Supplier Management
• ERP Systems (Odoo Preferred)
• Microsoft Excel
• Data Analysis & Reporting
• Process Improvement
• Planning & Organization