VMWare Operations Consultant

As a VMware Infrastructure Consultant in AEVEN, you will be part of a customer team that handles the daily operation and support for AEVENs services.

Our team of passionate and highly skilled people is growing, and we are looking for an experienced VMware Operations Consultant working within infrastructure related projects and daily tasks/assignments.

• Participating internal customer project.
• Implement changes and troubleshoot complex technical issues.
• Creating and maintaining technical documentation such as Operation Manuals, technical design specification, guidelines and project documentation.
• Manage local department tasks and participate in projects.
• Performs operational tasks that directly affect the results of the customer team within the work area. Tasks may not be conducted based on predefined processes and guidelines according however, you will have the opportunity to set goals.
• Analyse project tasks, which require academic competencies.
• Monitor & control tasks, minor projects or part of larger projects.
• Establish and manage training activities such as workshops including content and exercises. System administration of relevant systems
• Continually improve the effectiveness and efficiency of IT processes and services within the customer delivery organisation.
• Ongoing client communication during task execution to ensure alignment with client expectations
• Involved in consolidation, automation and performance optimization.
• Provide guidance and counselling on VMware related questions
• Designing, implementing and managing VMware environments and Linux systems.

Qualifications

You will be part of a customer delivery organisation and will be engaging with one specific customer, you should have a broad technical experience within 2nd/3rd level operation support. The customer delivery team is a global team hence you will have a daily interaction with colleagues located in Denmark, US, India, Polland and Philippines. You should have a business-oriented approach to communication and problem solving, and a strong operational and supporting skills as well as a quality mindset.

You will also have colleagues around the world whom are specialized within Windows and SQL as these areas are high focus areas for our customers. This is a huge opportunity to work with other professionals in Philippines as a SME for Windows on a specific customer, where you can broaden your technical knowledge, exchange ideas, collaborate and develop your technical skills within other areas as well.

In the customer team, we transform our customers IT landscape via automation. We focus on delivering on time, to the agreed quality and customer satisfaction. The customer team work as one team and practice and appreciate can-do attitude, collaboration and knowledge sharing. The right candidate will be open minded and ensure that knowledge is shared in a positive and motivational way within the team.

AEVEN works according to the ITIL Framework and we expect that you are at least ITILv2/v3 foundation certified; if not AEVEN will help you obtain the certification.

Beside this, we visualize you to be:

• Experience in Incident, Standard Service Request, Change and Problem Management in accordance of ITIL Framework.
• Experienced troubleshooting vSphere (The suite of products, and especially in ESXi 6.5 and 6.7 and vCenter)
• Comfortable writing scripts using PowerShell
• Knowledge about other VMware product like NSX, vCloud and vRealize is a plus.
• Strong team player attitude and can work independently with minimal supervision.
• Automate trivial tasks, any experienced with coding, automation or deployment of infrastructure components is a benefit.
• Right customer support attitude to communicate and solve problem with Quality Mindset.
• General knowhow on how storage, network and compute resources work in VMWare
• Deployment principles using varies orchestration tools is a plus
• Proficient in English language written and verbal communication abilities is necessary.
• Must be able to communicate effectively and work with all levels of the organization.
• Experience in Cross-cultural and International end-user support is a plus.
• Communicates complex issues both internally and externally. Explains facts, methodology, policies etc. to parties both internally and externally.
• Motivated to cross operational boundaries and gain new knowledge on areas with limited experience
• Are good at communicating and interacting with people.
• Prefer to work with various tasks simultaneously.
• Structured in your daily work, self-motivated and able to take the initiative.
• Knowledge and Experience at Linux Operating System is a plus

Others:

• Only those applicants who already have the right to live and work in the Philippines are eligible to apply for this role.

Work Schedule

Employees will be expected to adhere to a flexible hybrid work schedule, with a required presence in the office for 1 day per week, allowing for customization of work hours within a specified morning or mid-shift time frame.

Candidate Experience

At Aeven, we value every job applicant and prioritize our candidate experience. Here is an overview of our standard recruitment process: After application, please expect feedback within 5 working days.

Three interview rounds:

First round: Interview with SMEs and potentially a colleague. Feedback within 1 week.

Second Round: Interview with Hiring Manager. Feedback within 1 week.

Potential Third Round: Interview with Global (Denmark) Manager. Feedback within 1 week.

Successful candidates will receive feedback and job offers directly from Human Resources.

Company Overview

Our business was born at 28 years old. We earned our experience as part of Denmark's foremost IT infrastructure specialist. Now we're ready to take the next step with you

Aeven is a new company formed from part of AEVEN. That means that even before we opened our doors, we'd clocked up three decades of experience serving critical industries such as life science & healthcare, the public sector, finance, energy & utilities, industrial goods & manufacturing, and retail & consumer goods.

At Aeven, we're on a quest to keep digital infrastructure critical to the lives of millions, safe, secure, and productive. And to do this, we employ sharp minds, capable hands, and most importantly, positive personalities that are eager to collaborate, contribute, develop their skills, and make a difference.

We're here to provide digital infrastructure that helps companies and institutions steer a straight course. With Aeven, wherever you're going, we're here with you all the way. Locally anchored in Denmark but with a global reach, we have three decades of experience helping businesses and institutions on which the health, wealth, and security of millions depends, navigate uncertainty, and thrive. - Henrik Bodskov, CEO

Read more about AEVEN: www.aevengroup.com

If you possess the requisite qualifications and experience and are eager to embrace this challenge, please submit a personal message outlining your suitability for the position, along with your CV/resume, to our HR Senior Specialist, Seth Leis ([Confidential Information]), who welcomes any inquiries you may have.

On top of the statutory benefits stipulated by the local law, AEVEN PH employees enjoy the following benefits upon joining:

• Competitive Compensation
• Clothing & Laundry Allowance
• Communication Allowance
• Fitness Allowance
• Healthcare/HMO
• Medical Allowance (Employees/Dependent)
• Life Insurance
• Paid Time Off (convertible to cash)
• Compassionate Leave
• Birthday Leave
• Well-being Leave
• Rice Subsidy
• Emergency Loan
• First Baby Gift
• Wedding Gift
• Year-End Gift
• Performance Bonus
• Flexible Working Hours
• Work from Home Arrangement (even before the pandemic)
• Free Breakfast on Tuesday, Wednesday, and Thursday
• Free fruits and a wide selection of tea and coffee for free
• Annual flu vaccination for free