Job Overview
Join a processdriven billing team where you will handle invoice preparation, payment tracking, records management, and administrative support. As a Billing Operations & Administrative Support Specialist, you will help ensure accurate billing workflows, organized documentation, and seamless internal coordination across departments.
Salary
- Php 22,000 monthly(this excludes perfect attendance bonus of Php1,000.00, night differentials, potential account specific incentives, etc)
Perks
- Free daily meals
- Wellness programs
- Paid time off
- Continuous professional development
- Office locations: KSS Building, Buhangin and Aeon Towers, Bajada, Davao City
Key Responsibilities
- Generate and send invoices accurately and on time.
- Maintain organized and uptodate billing and payment records.
- Coordinate with internal teams to resolve billing or orderrelated inquiries.
- Assist with administrative tasks to support smooth billing and operations workflows.
- Support process improvements and ensure timely completion of assigned tasks.
- Handle inbound customer calls and address product or service inquiries.
- Manage order processing and system updates in Oracle NetSuite.
- Provide support to both B2B and B2C customers.
- Troubleshoot order or billing issues and ensure prompt resolution.
- Deliver highquality customer service as part of a growing, fastscaling team.
Work Schedule
Ideal Candidate
- Required: Proven experience as a Billing Specialist or in a similar billingrelated role.
- Required: Strong understanding of billing procedures and documentation workflows.
- Required: Excellent written and verbal communication skills.
- Required: Strong organizational abilities and high attention to detail.
- Required: Proficiency with Google Workspace, Monday.com, and QuickBooks.
- Required: Ability to work independently and manage tasks effectively.
- Preferred: Strong problemsolving and adaptability skills.
- Preferred: Strong interpersonal skills for crossdepartment collaboration.
