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Job Description of Foreign National:
• Service Support Solution includes diagnosis, resolution and reporting of customer issues and questions relating to Online Video Streaming paid content products.
• Service channels may include inbound phone, email, chat, and potentially video conference.
Technical Skills and Qualities Required:
• Written and Verbal Vietnamese language proficiency. Experience / ability to translate Vietnamese to English and vice versa.
• Open to College Undergraduates and College Graduates
• Candidate must have at least 1 year of BPO experience handling a Vietnamese Billingual account or any similar experience
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Job ID: 134193773
Skills:
Bpo Operations, Vietnamese language proficiency, bilingual translation, Customer Support, Customer Service
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