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Job Description

Responsibilities:

Service Support Solution includes diagnosis, resolution and reporting of customer issues and questions relating to Online Video Streaming paid content products.

Service channels may include inbound phone, email, chat, and potentially video conference.

Technical Skills and Qualities Required:

  • Written and Verbal Vietnamese language proficiency.
  • Experience / ability to translate Vietnamese to English and vice versa.
  • Candidate must have at least 1 year of BPO experience handling a Vietnamese Bilingual account or any similar experience
  • Open to College Undergraduates and College Graduates

More Info

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About Company

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes Worlds Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Job ID: 134118391