VA - Scheduler

TheVA - Scheduleris responsible for managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to your other staff

What we are looking for:

• Experience in a customer service field in the BPO industry
• Excellent communication skills
• Has basic computer knowledge
• Analytical, organized, and systematic
• Process oriented and follow strict timelines
• Able to work with very minimal supervision
• Must be a good team player
• Willing to work US hours-graveyard shift
• Must be willing to work on-site (Upper McKinley , Taguig)