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Job Description
Job description
Service Line CBS Sub-service Line AWS
Location Taguig City, Philippines No. of positions 1
Title
USLI (Consulting – AI Enablement) – Senior
Associate
Rank 65
Grade Type of Employment Permanent
Overall Years of
Experience 4-6 years Relevant Years of Experience 2-3 years
Requisition Date Resource On-board Date
Required
Qualification
Position
Summary
As an Individual Contributor within USLI Consulting – AI Enablement,
- You will act as the central point of contact for Consulting AI-related inquiries, ensuring high-quality
and consistent service to a broad user base.
- You will assist Consulting practices in accessing and understanding AI governance and reporting
dashboards
- This role requires high flexibility to handle volume spikes triggered by organizational
communications and to adapt to changing priorities.
- Monitor AI tool license utilization and consumption trends.
- Notify practices when usage exceeds allocated budgets.
- Coordinate with stakeholders and connect users to the appropriate teams for issue resolution.
- Coordinate with stakeholders and connect users to the appropriate teams for issue resolution.
- Provide oversight and follow-up on requests and operational activities.
Skills
Requirement
Essential Skills
- Exceptional communication skills (written and oral) for managing high-volume
email correspondence.
- Strong organizational skills with an eye for detail in tracking licenses and
compliance.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Ability to work effectively as part of a team while managing individual
deliverables
Desired
technical skills
- Experience in project coordination and supporting a Project Manager (PM) in
day-to-day operations.
- Exposure to AI tool usage and reporting.
- Flexibility to adjust to shifting priorities and evolving business needs
Desired
Behavioural
Skills
- Exceptional communication skills - both written and oral
- Demonstrate strong organizational skills and structured thinking abilities
- Maintain/update all project related trackers e.g Project plan, Risk tracker,
budget tracker etc
- Demonstrate strong interpersonal and analytical skills
- Demonstrate an eye for detail
- Be flexible and willing to adjust responsibilities to align with developing
business needs
Other
requirements
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity and
rapid change
- Responsible for supporting PM with the day-to-day management and smooth
operation of various projects.
Roles and responsibilities
Key Relationships
- EY leadership across functions, service lines and geographies
- EY Internal project teams around the world
Accountabilities
- Inquiry & Communication Management: Act as the primary point of contact for AI inquiries,
performing email triage and redirecting users to appropriate resources using standardized
templates and FAQs.
- License Management: Handle manual provisioning of licenses for AI tools (e.g., ChatGPT
Enterprise) and coordinate with license management teams to ensure proper utilization.
- Compliance Tracking: Follow up on pending compliance requirements, such as attestation forms,
and maintain accurate trackers for issued licenses.
- Operational Support: Support the development of centralized resources like SharePoint sites and
knowledge bases to standardize responses.
- Project Coordination: Monitor and report on project constraints (Time, Cost, Scope) and maintain
project documentation, meeting minutes, and status reports.
- Technical Support (Optional): Opportunity to support the build-out of automation solutions (e.g.,
Power Automate) for trial management systems
Skill Set Requirement Matrix
Technical Competency Requirement N/A
Fundamental
Awareness Novice Intermediate Advanced Expert
Microsoft PowerPoint Essential ✓
Microsoft Word Essential ✓
Microsoft excel Essential ✓
Microsoft Project Essential ✓
Operational Competency Requirement
N/
A
Fundamental
Awareness Novice Intermediate Advanced Expert
Program/Project
Management
Essential ✓
Communication skills
(Comprehend, Verbal &
Written)
Essential
✓
Initiate/Plan/Execute/Monitor
& Control/Report/Close
Essential ✓
Comms/Financial
Management/
Integration/Procurement/
Quality/
Essential
✓
Project planning Essential ✓
Resources/Risk/
Schedule/Scope
Essential ✓
Change Management Essential ✓
Business engagement:
Change Governance,
Strategy & Plan/Vision & case
for Change/Culture
alignment/Sponsors/Stakeho
Essential
✓
3
lder Management &
Communications.
Business Readiness:
Plan readiness/Conduct
readiness assessment/
Change impact
analysis/Training /Aligning
organisation & roles
Desirable
✓
Business Adoption:
Agree metrics/post
implementation
support/tracking &
monitoring/lessons
learned/transfer knowledge
Desirable
✓
Organizing
Desirable
✓
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