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From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian
Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!
Who We Are:
Welcome to ContactPoint 360, the world’s fastest-growing global BPO.
At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines. Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.
At ContactPoint 360 Inc., we deeply understand the meaning of family and values. As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace. Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.
We empower forward-thinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.
Job Summary Purpose:
We are seeking for a Registered Nurse to support the growth of our healthcare account. As a Registered Nurse, you will be the primary contact for our patient customers, assisting them with inquiries, and concerns, and providing exceptional support.
Assists in the continuity of care by monitoring patient data. Facilitates communication with the patients to the Director of Nurses and Provider offices.
Responsibilities:
Monitor patient vitals and report concerns to the supervisor as necessary.
Assisting current clients with telemonitoring services.
Training clients on our platform and processes.
Exporting or printing patient reports from Evelyn for clients assisting clients to insert them into clients EMR.
Relaying information back to internal team.
Expanding telemonitoring footprint services with clients.
Occasional out of town travel.
Other duties as assigned.
Requirements:
Licensed Nurse (PRC)
Current member of Philippine Nurses Association (PNA)
With good communication skills.
Able to adhere to codes of confidentiality.
Proficient in computer applications.
Recent training certificates (if there's any)
role.Exceptional communication skills, both written and verbal, with a courteous and friendly approach.
Highly organized and detail-oriented with the ability to multitask and prioritize workload effectively.
Prior experience in healthcare or any customer service role is a plus.
What's in it for you
Great base salary
HMO Medical Insurance
Dental Coverage
Paid Vacation and Sick leave
13th-Month Pay
Career & Leadership Development Training Programs
Corporate Employee Discounts on Partnered Stores
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
Join our Amazing Team Today and Embrace Excellence Together!
