Job Description
Description
Provide exceptional customer support through phone, email, and chat.
Resolve customer inquiries and complaints in a professional manner.
Document customer interactions and maintain accurate records of customer feedback.
Collaborate with team members to improve support processes and customer satisfaction.
Assist in training new customer service representatives as needed.
Requirements
Educational Qualifications: Bachelor's degree in a relevant field or equivalent experience.
Experience Level: 0–2 years.
Skills and Competencies: Proficiency in English language and excellent communication skills.
Qualities and Traits: Strong problem-solving abilities and a team player attitude.
Skills and Competencies: Solid organizational and interpersonal skills.
Skills and Competencies: Familiarity with call centre operations is a plus.
Responsibilities and Duties: Ability to work in a fast-paced environment while maintaining a positive demeanor.
