Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your Role And Responsibilities
As a Package Consultant specializing in UKG WFM, you will design and deploy HR technology solutions to establish key business capabilities and enable strategic initiatives and operational improvements. You will work closely with clients to understand their requirements and deliver tailored solutions. Your primary responsibilities will include:
- Analyze Client Requirements: Understand client needs and design solutions to meet their Time Management requirements, including positive and negative time tracking, absence management, forecasting, and schedules.
- Implement and Configure Solutions: Configure, implement, and troubleshoot key UKG WFM / T&A functions, ensuring seamless integration with internal and external Time Management systems.
- Provide Training and Support: Deliver training and support to clients on UKG WFM & Time Management tools, enabling them to effectively utilize the system.
- Stay Up-to-Date with New Features: Remain current with new features and releases of UKG WFM & Time Management modules, applying this knowledge to improve solution delivery and support.
- Troubleshoot and Resolve Issues: Assist in the support and troubleshooting of the Time Management module, resolving issues and ensuring optimal system performance.
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
- Proficiency in UKG WFM & Time Management: Experience working with UKG WFM & Time Management, including configuration, implementation, and troubleshooting of key UKG functions.
- Time Management Integrations Knowledge: Exposure to internal and external Time Management integrations, with an understanding of how to establish seamless integration with these systems.
- UKG Experience: Experience working with UKG Software, including understanding its key business capabilities and operational improvements.
- Solution Design and Deployment: Experience designing and deploying HR technology solutions to meet client requirements, including positive and negative time tracking, absence management, forecasting, and schedules.
- Troubleshooting and Support: Experience providing support and troubleshooting for Time Management modules, with the ability to resolve issues and ensure optimal system performance.
Preferred Technical And Professional Experience
- UKG WFM Certification/s Holder
- Successfactors Knowledge: Familiarity with internal and external Time Management integrations, including understanding how to establish seamless integration with these systems, is advantageous.
