UI/UX Designer

User Experience Design

• Conduct user research, interviews, and usability testing to identify staff needs and pain points.
• Translate business and user requirements into user journeys, service blueprints, wireframes, and prototypes.
• Apply usercentered design principles to improve usability and adoption across enterprise solutions, including platforms such as Power Platform, ServiceNow, and Microsoft Azure fullstack environments.
  
  

User Interface & Visual Design

• Design clean, accessible, and responsive user interfaces aligned with established branding and design guidelines.
• Develop highfidelity mockups and interactive prototypes using standard design tools.
• Ensure consistent UI patterns across Power Platform solutions, ServiceNow applications, SharePoint experiences, and custom applications.
  
  

Design Standards & Reusability

• Develop and maintain reusable design components, templates, and UI patterns.
• Support the establishment and continuous evolution of a shared design system for enterprise digital products.
• Ensure accessibility, responsiveness, and crossplatform compatibility across all designs.
• Conduct usability testing on designs and prototypes to identify improvement areas.
• Integrate stakeholder and user feedback to refine designs and enhance user experience.
  
  

Collaboration & Delivery Support

• Collaborate closely with product owners, business stakeholders, developers, solution architects, and governance teams.
• Provide design support during development and implementation phases, including design reviews and refinements.
• Produce clear design documentation and specifications to support development, implementation, and handover.
  
  

Job Requirements

Education & Work Experience

• Bachelor's degree in Design, Computer Science, Information Systems, or a related field.
• Minimum of 5 years professional experience in UI/UX, product design, or service design.
• Demonstrated experience working on enterprise, platform, or other complex digital systems.
  
  

Technical Knowledge

• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar tools.
• Strong understanding of UX principles, interaction design, usability testing, accessibility, and responsive design.
• Experience working in agile delivery environments with developers and
• product teams.
  
  

Soft Skills

• Strong communication and presentation skills.
• Ability to translate complex requirements into simple, intuitive designs.
• High attention to detail with the ability to balance speed and quality.
• Comfortable working across multiple initiatives and stakeholders.
  
  

Work Arrangement

Work Schedule is from 8:00AM – 5:00PM Manila Time.

Hybrid, requiring employees to report onsite three times a week. If the user unit requires contractors to report to HQ, compliance is mandatory.