TTEC Pasay | Blended Chat Healthcare | Earn up to PHP34,000 Package | Onsite

TTEC Customer Care Management Philippines Inc

Metro Manila / NCR

1-4 Years

PHP 31,000 - 34,000 per month

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Posted 14 days ago
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Job Description

Your potential has a place here with TTEC's award-winning employment experience.As aChat Customer Service Representative working onsite in Pasay,you'llbe a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We'remaking it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pasay, Monday to Friday from 10am to 3pm atGround Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City

WhatYou'llDo

Do you have a passion for helping others and giving them peace of mind In this role,you'llwork to resolve customer issues via chat services including chat, text, email, social media, directmessagingas well as other nonverbal platforms. Whetherit'sgetting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile,you'llbe the difference between their customer experience being just average or an exceptional one.

During a Typical Day,You'll

Answer incoming communications from customers
Connect and resolve issues with customers using written communication only

What YouBring to the Role

Completedsenior high school orequivalent
One to two years of BPOcustomer service experienceisrequired
Recognize,applyand explain your product or service knowledge.
Computer experience

What You Can Expect

Supportive of your careerand professional development
An inclusive culture and community minded organization where giving back isencouraged
A global team of curious lifelong learners guided by our companyvalues
Ask us about our paid time off (PTO) and wellness and healthcarebenefits
And yes... a great compensation package and performance bonus opportunities, benefitsyou'dexpect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visithttps://mybenefits.ttec.com/for more information.

Education

Diploma, ITC/NTC/Vocational, Bachelors/ Degree

More Info

Job Type:

Permanent Job

Industry:

Customer Service

Role:

Customer Service Executive (Voice)

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

Open to candidates from:

Philippines/Filipino

About Company

TTEC Customer Care Management Philippines Inc

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Job ID: 132910133

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