Travel Operations & Itinerary Assistant (Remote)

Full-Time | Remote

MySwissPanorama Hiking & Travel GmbH is a Swiss-based travel agency specializing in curated experiences across Switzerland. We design and operate unique travel programs, tours, and itineraries for international guests who want to experience Switzerland in an authentic and high-quality way.

To support our growing operations, we are looking for highly detail-oriented Travel Operations & Itinerary Assistants based in the Philippines to join our remote team.

This role is ideal for someone who enjoys structured work, has excellent attention to detail, and wants to grow within the travel industry.

Your Role

You will support our operations team with the preparation and organization of our tours across Switzerland. Your work ensures that all information in our internal systems is accurate, structured, and ready for operational use.

Key responsibilities include:

• Entering and maintaining travel data in our internal system (EZUS)
• Creating and structuring travel itineraries for Switzerland
• Completing and verifying supplier information (hotels, activities, partners)
• Uploading and organizing hotel data, images, and room categories
• Supporting the preparation of tours and travel programs
• Pricing hotels, activities, and travel suppliers
• Assisting with partner communication and operational coordination
• Supporting our team with email and administrative travel operations tasks

Accuracy and structured work are important.

What We Are Looking For

We are looking for candidates who are:

• Highly detail-oriented and precise
• Structured and organized in their work
• Able to follow clear processes and quality standards
• Comfortable working with data and structured systems
• Reliable and proactive in a remote work environment

Requirements

• Excellent English (written and spoken)
• Strong attention to detail
• Ability to work independently and follow structured workflows
• Reliable internet connection and remote work setup

Nice to Have (Not Required)

• Experience in travel operations or tourism
• Experience with itinerary planning
• Experience with travel booking systems or CRM tools
• Knowledge of Switzerland
• Experience working with international teams

Tools You May Work With

• EZUS (travel operations platform)
• Zoho (email and internal tools)
• Travel supplier websites
• Internal documentation systems

No prior experience with these tools is required. Training will be provided.

Working Conditions

Location: Remote (Philippines)

Position: Full-time

Working hours will partially overlap with Swiss business hours.

Typical schedule range: early afternoon to evening Philippines time (exact schedule can be discussed).

Compensation

Monthly salary: $700 $1,000 USD

Salary depends on experience and performance.

Application Process

To apply, please submit the following:

1. Your CV
2. A short written introduction about yourself
3. A short video (maximum 23 minutes) where you introduce yourself in English and explain:

• Who you are
• Your professional experience
• Why you would like to work with us
• Why you think you are a good fit for this role

Please upload the video to Wetransfer and include the link in your application.

You can send it to [Confidential Information]

Applicants without a short introduction video will not be considered.

Important: At the end of the application you will see a screening question that says I Love Alpine. If you have read this job description carefully, please select No.

If you are highly detail-oriented, enjoy structured work, and want to grow in the travel industry, we would love to hear from you.