Travel Customer Service Representative

Fresher

Posted 9 hours ago
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Job Description

Location: Cebu IT Park, Cebu City

Work Setup: Onsite

Schedule: Shifting Schedule

Salary Package:Up to 25,000/month

Responsibilities

Handle customer inquiries regarding travel bookings and reservations.
Assist customers with flight, hotel, and travel-related concerns.
Provide accurate travel information, policies, and service options.
Resolve customer concerns promptly while ensuring a positive customer experience..
Meet quality, productivity, and customer satisfaction targets.
Follow company policies and data privacy standards.

Job Requirements

High School Graduate (Old Curriculum), ALS Graduate, or Senior High School Graduate (K12).
At least 6 months of BPO customer service experience.
English communication skills.
Strong interpersonal and problem-solving skills
Basic computer navigation and MS Office knowledge
Willing to work onsite at Cebu IT Park.
Willing to work on a shifting schedule.

Salary & Benefits