We're Hiring: Travel Consultant - Bilingual (Spanish)!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for a Travel Consultant - Bilingual (Spanish) to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Travel Consultant - Bilingual (Spanish)
Work Arrangement: Work from Home
Location: Philippines - Any CS Branch (Makati, Ortigas, Pampanga, Tarlac, Cebu, Davao)
Schedule: Morning/Mid/Night shift
Job description:
- Book/Change Domestic & International reservations for air travel, hotel, car rentals and trains.
- Highly skilled on Sabre GDS preferred.
- Excellent oral and written English communication skills
- Strong worldwide geography knowledge.
- Able to troubleshoot, problem solve and make decisions.
- Able to work under pressure and multitask with a sense of urgency while maintaining a professional rapport.
- Creativity with Critical Thinking Outside the Box, detail-oriented and takes pride in their work.
- Passion for Excellence in Customer Service.
- Promote/offer fares, rates and suppliers that match the client's travel program policies and negotiated contracts.
- Up to date with airlines rules and regulations and current affairs.
- Able to read travel policies and take appropriate actions.
- Experience in handling last minute travel requests/changes and flight cancellations/delays.
- Accepting, and adapting to change quickly and professionally.
- Experience with US and International markets.
- Completely comfortable and adept in a technology focused environment.
- Effective strong consulting skills and the ability to listen to clients needs while also offering confident recommendations.
- Strong work ethic works to deadlines and not hours and good time management skills.
- Flexibility to work outside standard business hours.
- Have a team player approach and collaboration skills.
- Bubbly personality and great energy!
Qualification and requirements:
- Must be flexible in working 24/7 support.
- Initial working schedule will be Monday-Friday 9am-6pm Eastern Standard Time for the training. Afterwards, schedule may change depending on the needs.
- Minimum 2-4 years experience in Sabre
- Minimum 2 -4 years experience in Corporate Travel.
- Should be familiar with travel geography.
- Must speak Spanish
Non-negotiable skills & requirements:
- Must be flexible in working 24/7 support.
- Minimum 1-2 years experience in Sabre
- Minimum 1 -2 years experience in Corporate Travel.
- Should be familiar with travel geography.
- Must speak Spanish
Perks & Benefits:
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
- Superb and exciting Mid-Year Parties with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**
