Training And Development Officer

Employment Type: Full-time

Location: Makati

Work Setup:5 days onsite (office and client venues; schedule may change depending on business needs)

Learning Just Made Better (LJMB) is a 20-year-old consulting and training firm that has partnered with over 500 organizations globally to elevate the capabilities of teams, leaders, and organizations. We design and deliver highly customized consulting and learning solutions across industries, working closely with clients to address real business challenges.

We are looking for a Training Specialist / Training Officer with strong Learning & Development experience who thrives in a highly client-facing, delivery-driven environment.

This role is hands-on and execution-heavy. Approximately 90% of the role involves face-to-face workshops, working directly with participants, facilitators, and client stakeholders. This is not a desk-bound L&D role.

You will be responsible for supporting, co-facilitating, and helping deliver training programs while ensuring quality, consistency, and strong learner experience.

As a Training Specialist / Officer, you will:

• Support and co-handle face-to-face training workshops (primary responsibility)
• Design and customize training programs based on client needs
• Develop training materials, facilitator guides, and participant workbooks
• Conduct Training Needs Analysis (TNA) and synthesize insights
• Coordinate closely with consultants, facilitators, and project teams
• Document sessions and convert insights into improvements and refinements
• Support post-program evaluation and continuous learning improvement
  

Depending on project needs and strengths, you may also be exposed to:

• Instructional Design / eLearning content structuring, digital learning assets, LMS support
• Project Management coordination, timelines, and delivery support
• Sales Support proposal inputs and solution conceptualization
• Content & Knowledge Management refining learning frameworks and tools
  

• 5 days onsite (office and client locations)
• Schedule may change depending on business and client needs
• Willingness to travel 35 days per week for client workshops and engagements is required
  

• At least 3 years of working experience in Learning & Development, training, or facilitation
• Strong experience in face-to-face training delivery
• Comfortable working in a client-facing consulting environment
• Strong communication and facilitation skills
• Structured, detail-oriented, and dependable
• Coachable, collaborative, and able to work under pressure
• Able to manage multiple engagements and tight timelines
  

• Comfortable using PowerPoint, Google Slides, Keynote, and/or Canva
• Familiar with MacBooks / iOS
• Experience with LMS or eLearning tools is a plus
  

• Extensive exposure to live workshops and diverse client environments
• Opportunity to grow as a training professional and facilitator
• Hands-on involvement in end-to-end learning engagements
• Mentorship from senior consultants and facilitators
• A fast-paced, high-accountability learning environment
  

• This is a full-time, onsite role requiring flexibility, mobility, and comfort with frequent client-facing work. It is not suitable for those seeking primarily remote or desk-based L&D work.