About ZeroTo1
ZeroTo1 is a top ranked TikTok Shop growth agency managing end-to-end commerce programs for consumer brands in food, beverage, health, wellness, and lifestyle. We run a pod-based model where cross-functional teams drive creator acquisition, affiliate management, community building, paid media, and live shopping for 50+ brand clients.
The Role
We are looking for an Influencer & Affiliate Manager to join one of our client pod teams. You will be responsible for building creator and affiliate pipelines, running outreach campaigns, managing Discord communities, negotiating and managing paid creators, maintaining performance data, and helping drive TikTok Shop revenue for brand clients.
This is a hands-on, metrics-driven role that spans creator outreach, relationship management, community operations, and affiliate program execution. You will work alongside Senior Account Strategists, Growth Strategists, and Shop Ops Managers inside a tight pod structure.
What You Will Do
Creator Sourcing & Outreach
- Build and maintain lists of high-potential creators using platform tools and internal databases
- Research and identify creators that align with client brand values, target audiences, and content style
- Evaluate creators against both quantitative performance metrics and qualitative brand-fit criteria
- Source creators from our internal creator network of 24,000+ creators
- Launch and manage cold outreach campaigns via email and direct message
- Research competitor programs and TikTok Shop trends to inform creator targeting
Paid Creator Management
- Manage paid creator budgets and ensure full allocation on schedule
- Build outreach lists, launch recruitment campaigns, and negotiate rates and deliverables with creators
- Build creator briefs and manage content pipelines for paid partnerships
- Vet and grade creators before submitting for senior strategist approval
- Manage the full paid creator lifecycle from outreach through contracting, onboarding, content delivery, and ongoing relationship
- Grow and maintain a retainer roster of top-performing paid creators
- Identify high-performing content for use in paid advertising
Community Management
- Manage Discord communities for brand clients: onboard creators, handle tickets, post updates, and run content challenges
- Build 1:1 relationships with top-performing creators and affiliates
- Maintain regular touchpoints with VIP creators
- Conduct prospecting calls with new creators and relationship calls with existing top performers
- Host or co-host monthly creator webinars
- Move creators through program tiers based on performance (from open collaboration through brand ambassador)
Affiliate Program Operations
- Recruit affiliates through targeted invitations and outreach
- Process and evaluate sample requests against brand-specific criteria
- Manage creator and customer inboxes with same-day response standards
- Collect Spark Codes and maintain the content library
- Coordinate with Shop Ops on campaign registrations and sample fulfillment
- Monitor affiliate content and flag high performers to the team
Data, Reporting & Communication
- Maintain CRM records and performance trackers with accurate, up-to-date creator and affiliate data
- Track performance metrics across outreach, content output, conversions, and revenue
- Complete KPI trackers and provide regular reporting to pod leads
- Participate in team syncs and client calls as needed
- Write copy for creator-facing outreach, briefs, and campaign communications
How Success is Measured
- Volume and quality of creators sourced, graded, and activated
- Paid creator ROI and budget utilization
- Inbox response times and daily inbox zero across all channels
- Spark Code collection rates and content library growth
- Creator retention, activation rates, and content output
- Community engagement: messages sent, tickets resolved, challenges launched
- KPI tracker completion and data accuracy
- On-time campaign registration and sample fulfillment coordination
Requirements
- Strong written English communication skills
- Verbal English proficiency for creator calls, client calls, and team syncs
- 1-2+ years of experience in influencer marketing, affiliate management, creator outreach, community management, or social commerce
- Experience building creator or influencer lists and running outreach campaigns
- Comfortable negotiating with creators on rates, deliverables, and contracts
- High speed and accuracy on data entry, research, and repetitive tasks
- Detail-oriented with low error tolerance on tracking, reporting, and CRM data
- Experience with Discord or similar community platforms
- Self-directed and comfortable working autonomously within defined processes
- Reliable daily availability during Eastern Time working hours (8:00 AM - 5:00 PM ET)
Preferred but not required:
- TikTok Shop experience (Seller Center, Affiliate Center, or creator-side)
- Experience managing paid influencer campaigns and budgets
- Familiarity with creator analytics tools (KaloData, FastMoss, or similar)
- Background in e-commerce, DTC brands, or social commerce
Tools You Will Use
- TikTok Shop Seller Center and Affiliate Center
- Euka (creator CRM)
- KaloData and FastMoss (creator and competitive intelligence)
- Instantly (email outreach)
- Discord (creator communities)
- Slack (internal communication)
- ClickUp (project management)
- Google Sheets and Google Docs
Compensation
Monthly Compensation: [To be determined based on experience]
Employment Type: Full-Time International Contractor (40 hours/week)
Working Hours: 8:00 AM - 5:00 PM Eastern Time
Location
Open to international contractors.
Vacation Policy
Three weeks of paid vacation (15 business days). Leaves of absence of 2 or more sequential days require at least two weeks advance notice. Additional time off is permitted with approval but may be classified as unpaid leave.
Termination Policy
30 days written notice required prior to voluntarily terminating the contractor agreement.
Equal Opportunity
ZeroTo1 is an equal opportunity employer. We evaluate candidates based on skills, experience, and alignment with our team culture regardless of background.
