Department
RPDumaguete-Mall Operations
Employee Type
Probationary
The
Tenant Relations Officer is responsible for ensuring tenant compliance with lease agreements, memoranda of agreement, and the company's house rules and regulations.
They oversee construction progress and pre-opening requirements to guarantee that tenants are able to open their stores on schedule.
At the end of the lease term, the Tenant Relations Officer facilitates a smooth egress and proper turnover of the leased space back to the company, including the routing of final accountabilities and the release of security deposits or refunds.
The Tenant Relations Officer also builds and maintains positive relationships with tenants, supporting them in achieving sales, profitability, and long-term business sustainability throughout their lease period.
Qualifications
- Bachelor's Degree in Commerce, Marketing, Business Management, and other related or relevant technical course
- At least 3 years of working experience in tenant relations, client management, customer service, or equivalent; preferably with expertise in mall management, operations, or maintenance
Locations: Robinsons Dumaguete
Schedule: 5-day compressed workweek schedule; rest days to be discussed
Experience Range Range (Years)
2 - 5 years
Job posted on
2025-11-28