Telesales agent

We are looking for a dynamic Telesales Agents to assist the existing accounts; you will deal directly with our clients to provide solutions, responsibility of delivering financial returns, but keeping clients at the forefront of any decisions. You are responsible for ensuring that all clients and personal information of clients are kept and handled in accordance with existing company policies on Information Security and Data Privacy. To be successful as a Telesales Agents, you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class Telesales Agents is able to improve sales by creating lasting bonds with customers.

Primary Duties and Responsibilities:

• Handle all calls with courtesy and professionalism
• Understand and demonstrate knowledge in market trends and competition
• Contact all the assigned clients by both telephone and email
• Increase Sales with regular follow up calls and schedule clients
• Build rapport, listen, clarify and manage conversational flow
• Help customers/client to show their trade situation & market trend
• Provide satisfactory solution to customers/client issues
• Meet and/or exceed quotas

Job Specifications:

• Excellent customer service skills
• Open to Fresh Graduates or any field of work
• Strong conflict resolution skills
• Ability to remain calm and professional in stressful situations
• Advanced organizational skills
• Fluently speaking in Tagalog and English
• Highly self-motivated
• Strong verbal and written communication skills
• Ability to meet and exceed sales quotas
• Must have a high degree of professional ethics, integrity and a team player
• Willing to work on-site