Job Description
Requirements
Graduate of 4 years Business Course
Pleasing persoanlity
Fresh Grad are welocme to apply
Previous experience in a similar role
Excellent verbal communication skills
Good computer skills
Ability to work under pressure
Positive attitude and customer orientation
Empathy and patience in customer interactions
Organizational and prioritization skills
Availability for flexible schedule
Foreign language skills are a plus
Completed high school education
Responsibilities
Answering and making phone calls
Providing accurate and clear information to customers
Recording requests and complaints
Redirecting calls to relevant departments
Maintaining an updated database
Following company procedures and standards
Handling difficult situations calmly
Collaborating with other departments to resolve issues
Participating in training sessions
Reporting daily activities to the supervisor
