Telemarketer

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Job Description

Lead Generation and Outbound Sales

Conduct outbound calls, emails, and text messages using approved sales scripts to effectively promote the companys products and services.
Perform cold calling to generate leads, build business connections, and convert prospects using company-provided communication tools and allowances.
Clearly explain product or service features, pricing, benefits, and ongoing promotions.
Maintain up-to-date knowledge of the products and services offered.

Lead Qualification and Follow-Ups

Collect and record essential lead information, including contact details and customer requirements.
Qualify leads by assessing customer needs, budget considerations, and decision-making authority.
Schedule appointments for interested prospects with designated sales representatives.
Conduct follow-up calls and callbacks for lead nurturing and to address additional inquiries.
Gather customer reviews and testimonials to support credibility and marketing initiatives.

Customer Engagement and Compliance

Maintain accurate and organized records of all customer interactions, inquiries, and outcomes.
Ensure full compliance with company policies, industry regulations, and ethical standards.
Demonstrate professionalism and uphold the companys brand reputation in all customer engagements.

Social Media and Marketing Support

Monitor and engage with audiences across social media platforms to support brand visibility.
Assist in responding to comments, messages, and inquiries as needed

Process Improvement and Research

Recommend improvements to lead generation and management processes to enhance efficiency.
Support marketing initiatives through research, preparation of presentation materials, and other related tasks.

Employee Engagement And Company Participation

Actively participate in company-wide events and activities to promote a positive workplace culture.
Support and engage in Ideyalabs employee engagement initiatives to contribute to a collaborative and motivated work environment.