Job Description
Who we are:
Accenture in the Philippines is a pioneer in Accenture's global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture's global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
The work:
As a Technology Expense Management Engineer, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Roles & Responsibilities:
Develop new reports as required and maintain existing reports for Service Desk and TEM.
Implement data collection systems and other strategies that optimize statistical efficiency and data quality
Acquire data from primary or secondary data sources and maintain data governance processes.
Identify, analyze, and interpret trends or patterns relating to key performance indicators in complex data sets.
Identify anomalies in various data sources.
Visualize digital analytics to showcase meaningful data drive insights using BI Tools.
Determine opportunities for automation using different technologies.
Develop ad hoc analysis or reports and communicate insights to business teams.
Other related duties as assigned.
Here's what you'll need:
Must possess strong quantitative, analytical and technical aptitude skills.
Must possess the ability to effectively, accurately and concisely convey thoughts and concepts, and provide information to all organization customers.
At least 2 years of related reporting and data analytics experience.
Strong passion for business and industry research including data-driven research.
Must have a working knowledge or experience in Microsoft Power BI, MS Access and MS Excel
Advance knowledge in MS SharePoint, MS PowerApps, MS Access, VBA Excel Macros, and SQL an advantage.
Working Conditions:
May be assigned to any Accenture Philippine Delivery Centers depending on the project location and business needs once RTO is implemented
Must adhere to the assigned work shift schedule and hours and may be required to render additional hours, as necessary.
Work shift schedule may change from time to time
Will be required to complete the Microsoft Data Analyst (PowerBI) Online Training and pass the Certification within 6 months upon hire.
What's in it for you
You will be part of Accenture's growing community of technology professionals, continually expanding to provide the best services to our clients.
At Accenture, you will be working on innovative projects, while being exposed to the latest emerging technologies and industry best-practices.
We offer trainings and development programs and courses to help you grow your own tech stack and certifications.
What We Believe
All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world's leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.
Drive the collection and preparation of new and existing data and sources with high level data management, analysis and visualization knowledge helping and supporting operations and clients in understanding the deliverable and final output.
Develop and maintain reporting and analytics solutions to internal and external clients.
Updates all other technical documents related to reporting deliverables, work instructions and development solutions.
Participate in the end-to-end lifecycle of business intelligence and analytics solutions and implementation from requirements gathering and analysis, to technical design, testing and deployment.
Actively contribute in the identification, development and presentation of pertinent information and implementation of business intelligence solutions and advanced analytics for Service Desk and TEM that would improve business outcomes and elevate Accenture's ability to add value to the clients. Basic Qualification:
Must possess strong quantitative, analytical and technical aptitude skills.
Must possess the ability to effectively, accurately and concisely convey thoughts and concepts, and provide information to all organization customers.
At least 2 years of related reporting and data analytics experience.
Strong passion for business and industry research including data-driven research.
Must have a working knowledge or experience in Microsoft Power BI, MS Access and MS Excel
Advance knowledge in MS SharePoint, MS PowerApps, MS Access, VBA Excel Macros, and SQL an advantage. Responsibilities:
Develop new reports as required and maintain existing reports for Service Desk and TEM.
Implement data collection systems and other strategies that optimize statistical efficiency and data quality
Acquire data from primary or secondary data sources and maintain data governance processes.
Identify, analyze, and interpret trends or patterns relating to key performance indicators in complex data sets.
Identify anomalies in various data sources.
Visualize digital analytics to showcase meaningful data drive insights using BI Tools.
Determine opportunities for automation using different technologies.
Develop ad hoc analysis or reports and communicate insights to business teams.
Other related duties as assigned. Working Conditions
May be assigned to any Accenture Philippine Delivery Centers depending on the project location and business needs once RTO is implemented
Must adhere to the assigned work shift schedule and hours and may be required to render additional hours, as necessary.
Work shift schedule may change from time to time
Will be required to complete the Microsoft Data Analyst (PowerBI) Online Training and pass the Certification within 6 months upon hire. Minimum 2 year(s) of experience is required