Data Analyst

Our team and what we'll accomplish together*

The Direct-To-Consumer (D2C) channel team is a fast-paced and growing residential sales team that is at the forefront of innovation for TELUS.

Our D2C Reporting & Financial Planning team is responsible for arming our sales teams with the tools, processes and data to enable a better customer experience and deliver on sales & marketing targets for TELUS.

We are looking for a passionate and dynamic individual to join our team and play an important role in building critical data engineering and generating data-driven business insights for our ever-expanding D2C Channel team! 

As a Data Analyst, you will play a vital role in driving data-driven decision-making within our organization. You will be responsible for analyzing complex business problems, identifying opportunities for improvement, and delivering actionable insights to support strategic initiatives.

What you'll do*

• Design and build data models, views, BI semantic layers, and BI assets for governed reporting and self-service data discovery and analytics.
• Engage in workshops with various business stakeholders to understand business requirements for new reporting and analytics use cases, and develop dashboards and reports that fully meet their needs.
• You'll be continuously consulting and collaborating with marketing and sales teams to develop timely and accurate reporting to provide actionable insights
• Leading the implementation of executive dashboards and self-serve reporting using Tableau and Domo, to help the leadership make informed data-driven decisions
• You will be at the forefront of analyzing results, and you can develop executive recommendations which you will present to leadership and stakeholders

What you bring*

• 5+ years of experience as a Data Analyst, Business Intelligence Analyst, Business Intelligence Developer, Business Systems Analyst, Data Engineer, or similar role
• You bring 5+ years of experience in driving data-based decisions in a consultative style to executive and senior management stakeholders
• You have extensive experience and in-depth knowledge of identifying requirements and building reporting solutions & system roadmaps in collaboration with key stakeholders 
• Ability to work independently in a fast-paced environment and at the same time able to collaborate with stakeholders
• Proficiency with same of the following technologies: ORACLE, Exadata, Microsoft SQL Server, Cloud managed database, SSIS, Informatica, Talend, R, Python, GCP Big Query, Azure Data Factory, AWS Glue, Tableau, Domo, Power BI, etc
• Excellent analytical ability, strong organizational skills, ability to prioritize, ability to multi-task, work under pressure, and meet deadlines promptly
• Enthusiasm for staying up-to-date with the latest trends and advancements in data analysis and business intelligence. 

Great-to-haves*

• Post-secondary degree in Computer Science or Engineering and/or equivalent experience
• 5 years of telecom experience
• Certification in Data Analysis/ Business Intelligence tech stack

Additional Job Description 

Design and build data models, views, BI semantic layers, and BI assets for governed reporting and self-service data discovery and analytics.