Qualifications:
- Incident and Request management
- Level1 Network support
- Level1Application support
- Level1 Email support
- Desktop support
- Remote technical assistance
- Support all PMC employees and its Affiliates
- Overall ticket management
Duties and Responsibilities
- College/Bachelor's degree of any IT-related courses
- At least 6 months professional experience as Technical Support and Desktop support
- Helpdesk and Ticketing System Experience, Network Troubleshooting
- Good oral and written communication skills
- Email Support
