Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
About The Opportunity
Join QIAGEN as a Technical Service Scientist (S4), where you deliver professional, precise, and solutionoriented technical support to customers across research, forensic, clinical, and applied testing markets. You take ownership of complex inquiries, support sales initiatives, and partner closely with crossfunctional teams while navigating a dynamic and evolving technical landscape.
Your tasks include
- Acquiring and applying uptodate knowledge of QIAGEN technologies, products, and processes
- Taking ownership of customer cases and building strong, longterm relationships
- Providing expert guidance on product operation, applications, and troubleshooting
- Demonstrating product capabilities and communicating value to customers and field teams
- Collaborating with Sales, Marketing, QA/QC, and R&D teams to ensure customer satisfaction and successful case resolution
- Contributing to sales initiatives and customer satisfaction KPIs
- Prioritizing tasks effectively to meet customer and team needs
Your profile
- Degree in Molecular Biology, Biomedical Engineering, Bioinformatics & IT, or a related field
- Strong theoretical understanding of molecular biology; handson lab experience is an advantage
- Minimum of 3 years of relevant experience preferred
- Strong IT and software proficiency
- Excellent English communication skills, with the ability to simplify complex information
- Ability to work independently, adapt to evolving workflows, and manage complex information
- Willingness to work on a pure night shift schedule
What We Offer
- Bonus/Commission
- Local benefits
- Referral Program
- Volunteer Day
- Internal Academy (QIALearn)
- Employee Assistance Program
- Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve.We inspire with our leadership and make an impact with our actions.We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
